SBN Anywhere
In an ever-changing technological savvy world, the alarm monitoring industry is accelerating into a new era. For almost 40 years, SBN has established itself as a trusted name for alarm monitoring in the security industry. With these advancements came the need for growth without the need for clunky, expensive equipment. This is why in 2015, Innovative became the first ever UL-certified, cloud-based monitoring software solution with its SBN Cloud. This first stepping stone paved the way for monitoring centers to move away from housing receivers, servers, and other pricey equipment which require upgrades and planning. It also made many alarm receiving centers more scalable and provided the ability to take on additional clients. Now, in 2019, we have taken it a step further with our new SBN Anywhere – a browser-based monitoring solution.
SBN Anywhere is a simple browser-based monitoring solution originally integrated within SBN Cloud. This quick and flexible tool allows operators and call center personnel to efficiently monitor a wide range of alarms from a variety of devices.
Not currently using SBN Cloud?
Not being an SBN Cloud customer is no problem. SBN Anywhere software can be integrated to fit new or existing customer’s SBN systems. For the browser-based software to operate properly, most businesses only require a single database and a designated IIS server. It is simple for Innovative to implement once given proper access to your servers.
Fits your business
SBN Anywhere fits into any business model thus ensuring you do not have to change your business practice. As your business grows, it grows with you because it is a scalable solution. This saves you time while also not constraining your company. Because SBN Anywhere is browser-based, your users are also not restricted by the need for VPN connections into an office space or other facility.
Not being limited with VPN connections also means employees can monitor from anywhere – nationally or abroad. Monitoring centers can implement faster. With multiple languages to choose from, including English, Danish, Spanish, French, and others, monitoring can take place anywhere.
Easy to set up, easy to use, easy to immediately monitor
From the first day you begin using it, you will notice how easy it is to become connected to SBN Anywhere. Because of our browser-based technology, there is no need for system administrators. Once users receive their login, they can immediately start entering account data and start monitoring. The turnaround to go-live can be achieved in as little as a few days, relatively quicker to even that of SBN Cloud.
Not only is SBN Anywhere perfect for monitoring, it also works well with personnel in the field. Key functionalities allow technicians to perform their job effortlessly while remaining flexible on service calls. Because of our simple design and approach, SBN Anywhere is the true definition of "easy to set up, easy to use, easy to monitor."
Increase performance
SBN Anywhere can handle all the same signals as full SBN. Many of the signals can also be automated which will save your team time. The simple design in correspondence with signal automation was integrated to allow operators to increase efficiency. This also produces better quality to the customer and solidifies continued loyalty from your clients for years to come.
Variety of devices
Because SBN Anywhere is browser-based, it can run on any device with access to the web. The screen size automatically adjusts allowing it to be scalable for many different device platforms. Users are no longer limited to bulky workstations. Signals can be worked from computers, laptops, or even mobile devices.
Simple and elegant
Your users can easily see an overview of their accounts once logged in. They can then navigate to different tabs, take an alarm, see all live traffic for that account, dispatch, add comments to the Alarm Log, and much more.
Managers can log in and see an overview of all the live traffic at a glance. This gives executives a quick snapshot of everything going on within their company. You can find potential trouble areas and take appropriate actions in correcting issues.
Multiple browsers
SBN Anywhere is flexible enough to work across all major web browsers including Internet Explorer, Edge, Chrome, Firefox, and Safari. Your company is not restricted to only using Windows, Macs, or Linux. Operators can use their own device, with their favorite platform, with their favorite browser. Business owners love it because they can save on expensive business-grade workstations.
Replication is key
When using SBN Anywhere in the cloud, all data is replicated within its triple-redundant, UL certified data centers. With SBN Anywhere, users receive the same tried and true stability they have come to expect from full SBN.